T&C'S

 

YOUR SAFETY – PLEASE READ

We require full payment upon booking or before admission to your glamping pitch. This includes any additions made to your booking after your initial payment. 

TERMS OF STAYING WITH US

By booking with us you are accepting that you have read and agreed to our campsite Terms & Conditions as a Woodlands Champions Club Camping Certified Site. We are a certified Woodlands Champions Club Campsite and membership free, you are automatically enrolled when you book and stay with us. Under 18s must be accompanied by their parents or legal guardians. At least one of the party members must be aged 18 or over. Guests are advised to bring a good quality torch/wellies with them as parts of the site is unlit.

GROUP BOOKING TERMS

As a family run business, we do not accept large group bookings unless they are in a family group and book out the entire site. Our site is focused on individuals, couples and families wanting to stay in a great location, go off exploring and enjoying the countryside. If you are looking for a hen or stag party this is NOT the site for you as we do not accept this type of booking.

NOISE POLICY

We have a low noise policy between 11 pm – 7am so please respect our rules. This is a site for individuals and families and as such we want you to enjoy the space but please remember not everyone wants to hear your music so play it fairly and turn off or wear headphones after 11pm. This is a peaceful, quiet campsite for the enjoyment of nature. Noisy visitors who disturb other guests will be asked politely to leave, without refund (this has never needed to happen). 

DOGS ON SITE

We do allow small dogs onsite by prior booking and consent with us, we do not allow any dogs listed on the dangerous dogs list UK. Please note that we are not an entirely dog free site. We do have animal’s onsite including goats and lambs so we ask all dogs are kept on leads at all times. Please do not set your dog free to roam as it can distress farm animals and they run onto the neighbouring farmland they have the right to shoot dogs disturbing livestock.

RECYCLING AND RUBBISH 

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill black bin.

THE WEATHER

The weather is unpredictable and strong winds and torrential rain can occur at any time of year in the UK. In some cases we may ask you to move to another pitch. Please note, we do not provide a refund because the weather has not worked out, as this is beyond our control. Extreme weather is covered in ‘Cancellations by Us’.

CAMPFIRES & FIREWOOD

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Please do not melt the firewood tubs - be sure that they are not too close to your fire pit. Do not leave your campfire unattended. Think carefully about whether or not to light a fire if it is windy. Place the money for firewood in the honesty box by the supply store. Do not throw ash into the hedgerow, ash and charcoal from burnt wood can stay hot for up to 48 hours and start fires that can spread. Old embers and ash make a perfect base for the next nights fire, but if you do need your fire pit emptying, please use the metal ash bin provided next to the recycling facility.

CHILDREN - EXPLORING & PETTING AREAS

All guests are responsible for supervision of their children around the campfires / cooking areas and communal spaces. There are many opportunities for play and adventure at Route 47 Glamping. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We permit campfires where the firepit is situated outside your designated pitch. There is a shallow stream bounding the land, there is a road and cycle pathway bounding the land so please take care when leaving or accessing the main site entrance. These risks are small and should be self-evident - but if you are not clear, please ask! Route 47 Glamping accepts no responsibility for injury incurred on site.

Parents are responsible for the supervision of their children on site at all times. All guests who wish to visit the petting areas do so at their own risk as we DO NOT except any responsibility for any incidents relating to animal petting or feeding. It is the responsibility of each person/adult to supervise their children in these spaces as we cannot accept responsibility for incidents, accidents or injuries in any circumstances. You visit these spaces at your own risk we do not accept any liability.

EXPLORING

Do not cross onto the neighbouring property. The farmland surrounding the campsite often has tractors and other machinery present and there is no public right of way. The woodland that backs the site is privately owned and shooting may be in progress at certain times of the year but will always be away from public but we notify guests in case sound is heard that may cause alarm.

VEHICLES

Due to limited space only one vehicle per pitch booked unless otherwise agreed.  Vehicles are not permitted onto the main campsite this is a CAR FREE ZONE which enables children to roam freely and for everyone to enjoy the peace and quiet of the countryside. One dedicated parking space is reserved for you during your stay. Luggage carts are available for you to use on arrival and departure the field is less than 100meters away. Please return them for others to use once you have finished with them.

 

As we are located just opposite Route 47 Cycle pathway which is in constant use, we ask all visitors to adhere to stop sign at the pathway near the main campsite gates. PLEASE FOLLOW THE NEXT INSTRUCTION - Look left and right before driving across into the main sites’ driveway. Please adhere to the 5mph signs as it is for yours and others safety.

CANCELATION BY YOU

If you cancel your holiday 1 week or more before your arrival date, we will refund your booking less a 20% admin fee. If you cancel your holiday less than 48hrs before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your booking, less a 20% admin fee. In the event that we are unable re-let your dates, no refund will be made. Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation please email us route47glamping@gmail.com

If your booking is made through Booking.com or Pitch Up their booking fee is non-refundable.

CANCELATION BY US

Route 47 Glamping reserves the right to cancel a camping holiday at short notice if we are unable to provide a safe camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you.  Route 47 Glamping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation.